Offer valid from 26/11/2020 - 29/11/2020 on products marked "Black Friday" excluding Surf, Snow and Skate products and technical accessories, Gift Cards, and third-party brands. Surf, Snow and Skate technical good deals included. Offer cannot be used in conjunction with any other offers. Offer valid in participating stores and at www.roxy.com, www.quiksilver.com. Get the offer with code BLACKFRIDAY, must be added to basket at checkout. Other exclusions may apply.
30 days to return your products:
If you wish to return all or part of your order (excluding gift cards), you have 30 days from the date of receipt to do so.
The item(s) you wish to return, or exchange must have been purchased on the DCShoes.com website and delivered.
To be eligible for a refund, the item(s) must be returned in its original packaging along with all instructions for use, accessories and its original barcodes and labels. In the case of an item that is damaged, worn or returned without its original packaging, Quiksilver reserves the right to refuse the return of the order.
If you receive a faulty or wrong item, please contact our customer service team and follow the instructions we will give you, otherwise we will not be responsible for the return costs.
We do not offer online exchanges; however, we do accept returns.
Please return the goods in its original packaging for a refund and place a new order.
START A RETURN:
ONLY FOR BOARDRIDERS CLUB MEMBERS
VALID FOR NON-REGISTERED CUSTOMERS
Currently we are unable to offer exchanges on-line. We ask that you return the original merchandise in its original packaging for a refund and place a new order.
For more information, please refer to the General Conditions of Sale.
An adviser is available to help you. Do not hesitate to contact us by filling in the contact.
Monday to Thursday 8am – 11:30pm / 12:30pm – 5pm*
Friday 8am – 11.30pm / 1pm – 3:15pm*
*Excluding French bank holidays
This section allows you to get an immediate answer to our most frequently asked questions.